Job: Walkin Drive Interview Customer Support Executive – Quality Department ( Only Male),, 12 – 18k + Overtime, Ludhiana Only Pharmacy/BioTech/Microbiology/Medical/Biology Grdaute or Diploma
Dear Concern,
Greetings from 3D India Group!
We are hiring Customer Support Executive – Quality Department ( Only Male),, 12 – 18k + Overtime, Ludhiana Only Pharmacy/BioTech/Microbiology/Medical/Biology Grdaute or Diploma
If interested please share your resume along with following info –
Total Position – Customer Support Executive – Quality Department ( Only Male)
Experience – 3months or above
Qualification –Bachelors in Pharmacy , Biotechnology , Microbiology , Biochemistry
( Pick candidates working as Medical Representatives with Pharmacy qualification )
Salary – 12 – 18k + Overtime
Job location – Ludhiana
Openings – 5-6
Line up candidates with excellent communication skills (written & verbal) & knowledge of E-mail & MS- Excel.
Responsibilities –
Ø Answer calls professionally to provide information about products
Ø Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.
Ø Follow up to ensure that appropriate actions were taken on customers' requests.
Ø Refer unresolved customer grievances or special requests to designated departments for further investigation.
Ø Answer questions about products or the company
Ø Ask questions to understand customer requirements
Ø Enter and update customer information in the database
Ø Handle grievances to preserve the company's reputation
Ø Keep records of calls and sales and note useful information
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Regards,
Shekhar-HR
Ph 080-50626011
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