Job: Walkin Drive Interview Customer Support Executive – Quality Department ( Only Male),, 12 – 18k + Overtime, Ludhiana Only Grdaute or Diploma

Dear Concern,

 

 

Greetings from 3D India Group!

 

 

We are hiring Customer Support  Executive – Quality Department   ( Only   Male),, 12 – 18k + Overtime, Ludhiana Only Pharmacy/BioTech/Microbiology/Medical/Biology Grdaute or Diploma

 

If interested please share your resume along with following info –

 

Total Position – Customer Support  Executive – Quality Department   ( Only   Male)

 

Experience – 3months or above

 

Qualification –Any Graduate

 

Salary – 12 – 18k + Overtime

 

Job location – Ludhiana

 

Openings – 5-6

 

Line up candidates with excellent communication skills (written & verbal)  & knowledge of E-mail & MS- Excel.

 

 

Responsibilities –

 

Ø  Answer calls professionally to provide information about products 

Ø  Keep records of customer interactions ,  recording details of inquiries, complaints, and comments, as  well as actions taken. 

Ø  Follow up to ensure that appropriate actions were taken on customers' requests.

Ø  Refer unresolved customer grievances or special requests to designated departments for further investigation.

Ø  Answer questions about products or the company

Ø  Ask questions to understand customer requirements

Ø  Enter and update customer information in the database

Ø  Handle grievances to preserve the company's reputation

Ø  Keep records of calls and sales and note useful information

 

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Regards,

Shekhar-HR

Ph 080-50626011